Join our client's Charlotte, CT, organization dedicated to safety, quality, and customer satisfaction. Be part of their Customer Service team with a winning attitude and drive for excellence.
WHAT IS GREAT ABOUT THIS OPPORTUNITY?
- Competitive salary of $50,000/year – $55,000/year annually, reflecting your expertise and technical skills
- Direct Hire opportunity: Enjoy stability, growth opportunities, and direct access to client’s benefits
- Onsite position: Be at the forefront of change and collaborate with a dedicated team onsite
- Join their team to embark on a career journey with ample room for growth and professional growth
DO YOU ALIGN WITH THESE KEY QUALIFICATIONS?
- Previous experience in a customer support role.
- Familiarity with Fluid Power/Automation is advantageous.
- Proficiency in Microsoft Office applications.
- Strong attention to detail and follow-through skills are essential.
WHAT WILL YOUR SUCCESS LOOK LIKE?
As the Customer Service Representative, you will play a crucial role in ensuring our daily operations not only meet but exceed customer expectations. Your responsibilities will include managing customer communications, processing sales orders, and supporting account management efforts. You'll also collaborate with the outside sales team to enhance account profitability, engage in product training, and develop technical knowledge to better serve customer needs.
WHAT WILL YOU DO?
- Manage customer inquiries through phone, email, and fax professionally.
- Generate online quotes for customers.
- Follow up on quotes daily
- Enter sales orders into the system.
- Provide timely updates on delivery schedules to customers.
- Expedite orders to align with customer needs.
- Accurately set up new products in the database, including correct listings, costs, descriptions, and pricing classifications.
- Participate in product training sessions with vendors and internal specialists.
- Develop a basic technical understanding of key vendors and products.
WHAT WILL YOU RECEIVE?
Gain access to The Reserves Network Team:
- Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
- Our network has direct access to hiring managers, and we will get your resume to the top of the pile of submissions for this opportunity and many more like this
- Long-term career partner who will provide you with market intelligence and guidance
Client Benefits:
- Industry competitive salary based on your experience/qualifications
- Health, Vision, and Dental Insurance
- 401(k) plan
- PTO
And much more!
DO YOU WANT TO KNOW MORE?
If you have a background that aligns well with the description of Power Engineer and would like to learn more about this opportunity, please apply below NOW!
Studies have shown that people are likely to only apply for jobs if they meet every qualification. At The Reserves Network, we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles.
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify, and whatever your background, we encourage you to apply today.