Job ID: JK44711930
Location: Lincoln, NE
Category: Information Technology
Employment Type: Contract
IT Help Desk Assistant needed to fill a new position for a cutting-edge insurance company headquartered in Lincoln, NE. Apply today to take advantage of this exciting opportunity!
WHAT IS GREAT ABOUT THIS OPPORTUNITY
- 6-month CONTRACT role with the opportunity to extend or hire on
- Work 100% ONSITE in Lincoln, Nebraska
- $20 – $23/ hour with some flexibility based on skills and experience
- Schedule: Monday – Friday, 7:00 a.m. to 4:00 p.m. Additional hours as needed.
- Work with cutting-edge technology
- Opportunity for growth: This role offers room for advancement within a dynamic IT environment, allowing you to develop your skills and career
DO YOU ALIGN WITH THESE KEY QUALIFICATIONS?
- Associate degree in information systems/technology or a related business field; equivalent education and experience will be considered
- 1 year of Information System or Information Technology experience, preferably with a background in customer service
- Must be proficient in using a computer
- Strong attention to detail
- Must be eligible to work in the United States
WHAT WILL YOUR SUCCESS LOOK LIKE?
As an IT Help Desk Assistant, you will provide customer service for external clients, agents, and IMOs, as well as internal client service for the company’s computers, network, technical equipment, and security systems. This includes working with third-party vendors and support entities. This position requires directly interacting with non-technical clients to help with minor computer issues and all IT-related training.
WHAT WILL YOU DO?
- Monitor and respond quickly to incoming requests related to IT issues
- Maintain computer systems and act as support if any system goes down
- Be responsible for PCs, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
- Maintain user PCs, including upgrades and configuration as needed
- Assist with onboarding of new users
- Keep inventory of all equipment, software, and license users
- Install, configure, and upgrade PC software
WHAT WILL YOU RECEIVE?
Gain access to The Reserves Network Team:
- Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
- Direct access to hiring managers who will get your resume to the top of the pile of submissions for this opportunity and many more like this
- Long-term career partner who will provide you with market intelligence and guidance
Contract Benefits:
- Health, Dental, and Life insurance
- Industry competitive pay rates based on your experience/qualifications
- Get paid weekly through direct deposit for every hour you work
- Be part of a workplace community that values you as a team member
DO YOU WANT TO KNOW MORE?
If you have a background that aligns with the IT Help Desk Assistant description and are interested in learning more about this opportunity, apply below NOW!
Studies have shown that people are less likely to apply for jobs unless they meet every qualification. At The Reserves Network, we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have.
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
