- Responds promptly to customer inquiries, obtains and evaluates all relevant information to handle product and service inquiries.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; expediting correction or adjustment; and following up to ensure resolution.
Partners with other members of management to set up and maintain customer and vendor accounts. - Conducts the new hire process included but not limited to receiving applications and resumes, providing written offer letters, scheduling drug screens and interviews, screening employees through E-Verify, and completing all new hire paperwork in accordance with company policy
Maintains and audits personnel files, worker's compensation files, and I-9 binders in accordance with company policy. - Ensures the security of all confidential records. This includes personnel files, payroll documentation, and injury files.
- Manages post injury worker's compensation claims by completing documentation, scheduling physician appointments and drug screens, and coordinating communications with the company worker's compensation carrier.
- Manages local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting.
Manages local A/R process by ensuring all customers are invoiced timely and accurately.
Enforces and adheres to all company policies, safety rules and regulations.
Completes daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving. - Performs general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers.
- Maintains office supplies, personal protective equipment (PPE), and first aid inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
Facilitates operational requirements by scheduling and completing administrative projects as needed.
Personal Protective Equipment (PPE) is required (eye protection, ear protection is mandatory at several locations, safety shoes) 
Specific vision abilities required by this job include close vision, distance vision and color vision. 
Must have a good sense of balance & good eye-hand-foot coordination 
- Weekly pay (every Friday)
- Direct Deposit