- Greets refugee patients and visitors warmly and respectfully.
- Schedules appointments and confirms appointments in the electronic medical record system.
- Completes patient registration, by verifying program eligibility and preparing/updating medical documents accurately for document imaging and scanning in accordance with HCPH Health Information medical record protocols and HCPH systems.
- Answers phone calls and addresses inquiries or directs them to appropriate staff with sensitivity to cultural nuances.
- Receives and monitors interpreters and taxi providers at the clinic.
- Provides translation for clinical staff when needed.
- Assist in performing data entry and electronic data processing by using the program Electronic Medical Record (EMR), Microsoft Excel, and any other related software.
- High School Diploma or GED required.
- Six (6) months as a Front Desk Clerk/Receptionist/ Patient Access with experience in a medical office, Clinic, or hospital, is required
- Epic EMR exp is preferred but not required
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to maintain confidentiality when dealing with sensitive information.
- During employment with Team1Medical Staffing, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!