Job ID: LM2388161213
Location: orlando, FL
Category: Medical Financial Services
Employment Type: Contract
When you step into the role of the customer service representative, you unlock endless possibilities for yourself, our client company, and the community they serve.
Don’t miss the chance to join a supportive team that makes a difference in the lives of patients by offering therapy solutions through communication, teamwork and respect.
What Matters Most:
- $20 hour
- Monday- Friday shift, 2 options after training available
- Benefits in a Card: 3 medical plans, dental and vision  
- Additional benefits such as: group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft 
- Weekly pay via direct deposit or pay card.   
Your New Role:
- Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers.
- Verify patient specific benefits and document specifics including coverage, cost share and access/provider options.
- Identify any coverage restrictions and details on how to expedite patient access.
- Document and initiate prior authorization process and claims appeals.
- Report any reimbursement trends or delays in coverage to management.
Your Experience:
- Experience with benefit investigation involving the analysis and interpretation of insurance coverage.
- Experience interacting with healthcare providers regarding health insurance plan requirements.
- Excellent verbal communication skills and grammar
- Salesforce system experience preferred.
Your New Organization:
This is a healthcare patient support organization that has worked for 10 years to deliver the best experience and solutions to patients, caregivers, and healthcare providers.
Your Career Partner:
Veteran-founded and family-owned, The Reserves Network specializes in connecting exceptional talent with rewarding opportunities. With our extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
