Job ID: AS548224116
Location: Wayne, PA
Category: Clerical/Office
Employment Type: Contract
Customer Service Representative |$23.00 -$25.00| M-F | Training 8:30 am -5:00 | Wayne, PA| Hybrid
What Matters Most
- Competitive Pay of $23.00 – $25.00 per hour plus additional compensation
- Monday–Friday 8:30am -5:00pm pm training, then 9:30am-6:00 pm/10:00 am-6:30 pm
- Local candidates ONLY. (Must be within 50 miles of Wayne, PA office
- 3 days/week onsite required for the first 3 months of employment
- After 3 months of employment, 2 days/week onsite is required
- Local candidates ONLY. (Must be within 50 miles of Wayne, PA office
- Temporary with possible extension
- Career growth and stability
- Weekly Pay with direct deposit or pay card
- When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
Job Description
The Customer Service Representative’s main function is to provide excellent customer service by ensuring that customers' inquiries via the phone are answered appropriately and timely. Responsibilities that result from this service may include processing payments made by phone, updating and maintaining customer accounts, and providing appropriate information to vendors.
Responsibilities:
Responsibilities:
- Provides customer service via the telephone.
- Proactively contact customers via phone or email to soliciting and enrolling customers into direct debit and email invoicing
- Answers incoming customer calls Processes address changes.
- Processes requests for lease documentation and fee waiver requests.
- Adjusts grace periods Adds purchase order numbers Adjusts due dates Process outside vendor requests.
- Completes credit reference requests Processes lease assignment requests Processes tax requests, as appropriate.
Qualifications and Requirements:
- High School Diploma and some college preferred.
- Experience: 0-2 years of customer service experience
- Some experience within a telephone call center.
- Experience within the financial services industry preferred. Technical/Functional skills and knowledge.
- Understanding and ability to perform basic math functions.
- Knowledge of the leasing industry preferred.
- Basic PC skills and familiarity with Microsoft Office.
Benefits and Perks:
- $23.00 -$25.00 per hour
- Medical Benefits
- Holidays
- Training & Growth
- Your New Organization
Your New Organization:
A global asset finance company for equipment and technology with 55 years of industry experience committed to a more sustainable future for the environment and the communities in which it operates. A professional culture with a commitment to customer focus and industry knowledge enables the organization to provide financial solutions for the complete asset life cycle, including commercial finance, retail finance, and used equipment finance.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment
The base pay range for this position is $23.00-$25.00 excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
