On-Site Support Transforms Houston Transportation Company

Post by:The Reserves Network

KEY METRICS

  • 16-year partnership 
  • 1,957 temporary placements 

CHALLENGE

A prominent company that designs traffic management systems across North America, was facing significant staffing issues at its Houston location. High turnover rates, low morale, and a weakening company culture were impacting its operations severely. These challenges required a solid solution to stabilize their workforce and improve the work environment. 

SOLUTION

To address these challenges, they partnered with The Reserves Network and implemented several strategic initiatives. A crucial move was the placement of a dedicated full-time On-Site Manager, who was key in launching various workforce improvement initiatives. These initiatives included specialized training programs designed for each job type, ranging from Data Entry to IT, and from QA Coordinators to Janitors. And the introduction of a real-time Q&A program helped address employee concerns promptly, enhancing the responsiveness of the workforce. 

RESULTS

The partnership between the company and The Reserves Network has brought significant advantages throughout their 16-year relationship. Employee retention has improved, highlighting the success of the onsite managerial support and customized training programs. The company has expanded its use of The Reserves Network for staffing in various specialized roles, strengthening The Reserves Network’s role as a preferred vendor. 

Since 2019, The Reserves Network has successfully placed 1,957 temporary workers, many of whom have become full-time employees. This strategic staffing approach has not only boosted the company’s operational efficiency but has also been instrumental in evolving the company culture into a more dynamic and supportive environment, serving as a prime example of effective collaboration in staffing solutions.