Supporting a Higher Education Institution with Specialized IT Staffing for Digital Accessibility ComplianceÂ
Key Takeaways
- Filling specialized roles Â
- Adhering to ADA compliance Â
- 6 roles filledÂ
Challenge
For years, The Reserves Network has provided office clerical staffing solutions to this institution, building a trusted partnership. When the Chancellor’s office required IT professionals to address ADA compliance, the institution’s legal counsel selected TRN to help. These roles demanded specialized subject matter experts skilled in digital accessibility. The institution faced an audit and needed an immediate and effective solution to evaluate and enhance the accessibility of its outward-facing websites.
Solution
TRN’s IT team stepped in to analyze the job descriptions and confirmed the expertise required for the project. We assembled an entire team, led by a director-level consultant placed by TRN, to guide and oversee the initiative. This director coordinated the efforts of five additional subject matter experts (SMEs), all sourced by TRN, who brought deep knowledge of digital accessibility and compliance, aligning with ADA standards. These SMEs conducted a comprehensive analysis and testing process to identify accessibility gaps in the institution’s online presence. Their collaborative work laid the foundation for future website development efforts to ensure compliance.
The Results
The team’s progress and effectiveness led to an extension of the project timeline for an additional year, allowing further refinements to their work. With six consultants actively contributing to the project, TRN’s support ensured the institution had the leadership and specialized talent needed to meet its accessibility goals. Once the analysis and testing phase is complete, the institution will require website developers to implement the findings, and TRN is well-positioned to support this next phase.
