The Reserves Network Wins ClearlyRated’s 2021 Best of Staffing Client and Talent Awards for Service Excellence
The Reserves Network, a leading staffing provider for the office, industrial, professional and technical markets, has won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates.
Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
“Given the monumental happenings of this past year, delivering first-rate customer service took on an even higher level of significance for us as a company,” says Neil Stallard, CEO of The Reserves Network. “I thank our staff for working to achieve that goal under some never before seen circumstances. The feedback these campaigns provide is invaluable as we look to measure the loyalty of our customers and employees.”
The Reserves Network received satisfaction scores of 9 or 10 out of 10 from 71.9% of their clients and 79.5% of their placed job candidates. This is significantly higher than the industry’s average of 38% and 40%, respectively.
“These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else,” said ClearlyRated’s CEO and Founder, Eric Gregg. “It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com.”
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
About The Reserves Network
Founded in 1984, The Reserves Network is a leading staffing provider of office, industrial, professional and technical talent to middle market customers. The company places nearly 20,000 employees at its more than 40 operating locations in the Midwest, Southeast, Northeast and Southwest, and works with customers nationwide. This includes temporary, temp-to-hire and direct-hire placements in a wide variety of professional fields and trades. Headquartered in Fairview Park, Ohio, the family and veteran-owned company has received multiple honors for outstanding sales growth, management excellence and customer service. You can visit the company online at www.TRNstaffing.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.