What Matters Most
• Competitive Pay of $15.50 per hour
• Schedule: Monday – Friday, 8:00 am – 5:00 pm
• Location: Houston, Texas 77469
• Temporary-to-hire opportunity with career growth and stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
Job Description
An operations and maintenance company for residential water and wastewater facilities is seeking a Customer Care Representative. With your strong communication skills, you will profoundly impact the organization by managing incoming calls and providing excellent customer service. As a Customer Care Representative, you will be responsible for addressing customer needs and ensuring satisfaction. This is a great opportunity for someone with excellent communication skills and a passion for customer service.
Responsibilities:
• Effectively manage a large number of incoming customer calls
• Identify and address needs to achieve customer satisfaction
• Follow communication procedures, guidelines, and practices
Qualifications and Requirements:
• Customer Care/Call Center Experience required
• Strong phone contact handling and effective listening skills
• Excellent communication skills; verbal and written
Benefits and Perks:
• Weekly pay periods and direct deposit
• Join a collaborative and supportive work environment
• During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!
Your New Organization:
Join a team that values its employees and provides competitive compensation. Enjoy health, vision, and dental insurance plans, and benefit from a company culture that fosters internal growth. The Reserves Network is committed to a fantastic mission and offers a supportive environment to grow and thrive.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $15.50 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.