Job ID: MD554515114
Location: Columbus, GA
Category: Clerical/Office
Employment Type: Permanent
CSR Intake Specialist|$15.00/hr
What Matters Most:
- Competitive pay ranging from $15 an hour
- Direct Source opportunity with potential for career growth and stability.
- On-site position located in Columbus, GA
- Schedule: Monday through Friday, 8:00 am – 5:00 pm
- Medical, dental, and vision insurance, as well as a 401K plan
Job Description:
As a Customer Service Intake Specialist, you will have a big impact on conducting an overall quality experience for each medical patient. Implementing top-of-the-line customer service and assistance to hospital personnel, physicians, and customers. You'll take phone calls, issue out medical equipment, and document all needed information via computer.
Responsibilities:
- Accurately gather and enter patient information into the system
- Provide excellent customer service by addressing patient inquiries and issues via phone/email
- Ensure all intake procedures adhere to healthcare regulations, privacy laws (HIPAA)
- Issuing Medical Equipment to patients/physicians
Qualifications and Requirements
- The ability to read and write English
- Pleasant tone & attitude, phone etiquette, great personality
- Computer experience and skills needed
- Ability to interact professionally with physicians, patients/family, and coworkers of all ages
- Must be able to pass a pre-employment screening
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, connects exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
In the spirit of pay transparency, we want to share that the hourly salary range for this position is $31,200k salary, not including benefits, potential bonuses, or additional compensation. If hired, your base salary will be determined based on individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the above is the range is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future & continued
