Job ID: CA473064102
Location: Houston, TX
Category: Healthcare
Employment Type: Contract
Hourly rate $17-18/hr.
Location: Houston, TX
Shift: Mon-Fri 8 am-5 pm
We are currently seeking 15 Customer Service Representatives for a healthcare insurance company in Southeast Houston. Your customer service expertise will enhance our innovative environment and benefit our clients and communities. Apply today to make a significant impact on your career and join a team dedicated to excellence.
What you will be doing:
- Receive incoming calls and make outbound calls to introduce new plan benefits for existing members
- Answering and documenting members' calls related to inquiries, questions, and concerns for eligibility.
- Provide essential support by answering questions regarding the benefits of the new plan year benefits.
Your New Role:
Join a distinguished organization in Houston, TX as a Customer Service Advocate. You will receive incoming calls and make outbound calls to introduce new plan benefits for existing members, provide eligibility and benefit information, and provide essential support by answering questions regarding the new plan year benefits.
What is required:
- A High School Diploma or GED is required.
- Six (6) months of call center experience is required; managed care/health insurance experience is highly preferred.
- Bilingual in English and Spanish is preferred.
- Intermediate proficiency in computers, including Microsoft Office Suite, is required.
- Strong attention to detail, written and verbal communication, time management, and organizational skills are required.
Benefits and Perks:
- Fully remote after 6-12 weeks of onsite training.
- Work equipment provided.
- Temp to possible hire.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field.
The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment
