Job ID: DH55770242
Location: Painesville, OH
Category: Clerical/Office
Employment Type: Contract
Customer Service Representative | $20/hr. | 1st Shift Monday through Friday
What Matters Most
- Competitive Pay of $20+ per hour, based on experience
- Schedule: Monday through Friday, 8:00 AM – 5:00 PM
- Location: Painesville, OH
- Temp-to-Hire opportunity with career growth and stability
Job Description
As a Customer Service Representative, you will be responsible for handling customer inquiries, providing sales and support, processing orders, and ensuring a seamless customer experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Address customer inquiries in a timely and professional manner
- Provide exceptional sales and support for products and services
- Calculate quote prices for standard products
- Determine availability and lead times for purchased products
- Advise customers on expected delivery dates and shipping methods
- Accurately enter purchase orders into the system
- Generate internal reports as needed
- Perform additional tasks as assigned
Qualifications and Requirements:
- Proficiency in Microsoft Office Suite and Salesforce
- Strong communication skills in-person, over the phone, and via video conferencing
- Service-oriented mindset with the ability to resolve customer concerns professionally
- Ability to learn new software and adapt to evolving processes
- High level of initiative and ability to work independently or in a team environment
- Strong organizational skills, attention to detail, and ability to multitask effectively
- Ability to manage high-stress situations and frequent interruptions while maintaining professionalism
- Ability to solve practical problems and handle variables in non-standardized situations
- Capacity to interpret various forms of instructions, including written, verbal, diagrams, and schedules
- Must be able to pass pre-employment screenings.
Benefits and Perks:
- Clean, climate-controlled work environment
- Temp-to-hire opportunity with long-term benefits
- Weekly pay through The Reserves Network
- Healthcare plans including dental and vision
- Accident, disability, life insurance, and 401K options
- Direct deposit and pay card options
- Referral bonuses available
Your New Organization:
A leading manufacturer specializing in high-performance electrical solutions, proudly serving the Painesville area for over 32 years. With a reputation for quality and innovation, they provide cutting-edge products to various industries, offering a stable and growth-focused work environment.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary for this position is $20/hr., excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note that hiring at the top of the range is uncommon to allow room for future salary growth.
