Job ID: AA465612318
Location: Sugar Land, TX
Category: Clerical/Office
Employment Type: Contract
Customer Service Representative
Pay Rate: $15.50/hr
Location: Sugarland
Branch Hours: Monday – Friday 9:00am – 7:00pm, Saturday 9:00am – 2:00pm
A credit union is seeking to hire a Customer Service Representative. With your strong customer service and communication skills, you will profoundly impact the organization by assisting members and potential members with their financial transactions. Submit your resume today!
Responsibilities:
- Provides members with information and direction regarding their accounts and explains services and products when needed.
- Maintains member account information on computer system.
- Act as members’ advocate in offering products and services.
- Work assigned reports to provide quality control.
- Receive and process wire requests.
- Answer phones immediately and respond to correspondence within one working day.
- Accurately and effectively troubleshoot or direct all calls.
- Process member transactions with minimal errors.
- Add to and maintain knowledge of all new products, services, policies, and procedures.
- Provide informed and professional assistance to all members and associates.
List Qualification or Requirements:
- 6 months or more months of related experience; Symitar.
- A high school diploma/GED is required.
- Must be computer literate with excellent communication skills.
- Able to use 10-key calculator and type accurately and efficiently.
- Proficient in Microsoft Office: Word and Excel.
Benefits and Perks:
- Hiring immediately for a full-time position.
- Weekly pay and direct deposit.
- Join a collaborative and supportive work environment.
- During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!
Your New Organization: Join a team that values its employees, and provides competitive compensation. Enjoy health, vision, and dental insurance plans, TRN fosters internal growth, has a great culture, and is dedicated to a fantastic mission.
How to Apply: Submit your application for consideration in this and other positions with The Reserves Network. Gain exclusive access to their mobile app for job notifications.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, they are dedicated to helping you achieve your professional goals and shine in your field.
The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, they foster an environment of respect, integrity, and trust in every aspect of employment.
