Data Entry Customer Service Representative | $18 | 8AM-5PM
What Matters Most
- Competitive Pay of $18.00 per hour plus additional compensation
- Schedule: Monday-Friday 8AM-5PM
- Location: Statesville, NC
- Temporary-to-hire opportunity with career growth and stability
- Weekly Pay with direct deposit or pay card
- When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
Job Description
The primary role of the Date Entry/Customer Service Representative is to maintain the customer database by entering new and updated information; as well as to interact with the customers to address their concerns, answer their questions and assist with their needs.
Responsibilities:
- Transfer data from hard copy to XLIMS
- Update customer information into database
- Verify outdated data and make any necessary changes to records
- Operate common office equipment EX scanners and printers
- Provide administrative support
- Ensuring customers are satisfied with services
- Escalating queries and concerns
Qualifications and Requirements:
- Strongly developed organization and multitasking skills
- Computer skills and knowledge of Microsoft Office programs
- Customer service
- Time-management skills
Benefits and Perks:
- $18.00/hr
- Medical Benefits
- Holidays
- Training & Growth
Your New Organization:
Our client provides top quality analytical services to local government facilities and specializes in water and wastewater laboratory services. They are a 100% woman owned company headquartered in Raleigh
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
In the spirit of pay transparency, we want to share the base salary range for this position is $18.00, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth