Job ID: QC753165226
Location: Houston, TX
Category: Clerical/Office
Employment Type: Contract
Researcher & Call Center Representative – Homestead Exemption Analysis | $16/hr. | Full-Time, Temp-to-Hire, M-F 8:00 AM – 5:00 PM | Houston, TX
What Matters Most
• Competitive Pay of $16 per hour / $33,280 per year
• Schedule: 8:00 AM – 5:00 PM (Remote after training with mandatory monthly in-person sessions)
• Location:, Houston, TX 77081
• Temporary-to-hire opportunity with career growth and stability
• Remote after training, Monthly In-person Sessions
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
• Competitive Pay of $16 per hour / $33,280 per year
• Schedule: 8:00 AM – 5:00 PM (Remote after training with mandatory monthly in-person sessions)
• Location:, Houston, TX 77081
• Temporary-to-hire opportunity with career growth and stability
• Remote after training, Monthly In-person Sessions
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
Job Description
The Homestead Exemption Analysis Department is seeking one researcher and call center representative to join their team. This individual will be responsible for researching homesteaded properties to verify the validity of granted exemptions, responding to inquiries from taxpayers, and maintaining accurate records of all research and call activities. Candidates must possess strong computer skills, excellent communication abilities, and a friendly demeanor. The ideal candidate will have a proactive attitude, strong organizational skills, and the ability to multitask and meet shifting deadlines. Fluency in both English and Spanish is required.
The Homestead Exemption Analysis Department is seeking one researcher and call center representative to join their team. This individual will be responsible for researching homesteaded properties to verify the validity of granted exemptions, responding to inquiries from taxpayers, and maintaining accurate records of all research and call activities. Candidates must possess strong computer skills, excellent communication abilities, and a friendly demeanor. The ideal candidate will have a proactive attitude, strong organizational skills, and the ability to multitask and meet shifting deadlines. Fluency in both English and Spanish is required.
Responsibilities
• Research homesteaded properties to verify the validity of granted exemptions
• Respond to inquiries from taxpayers, providing clear and accurate information
• Maintain accurate records of all research and call activities
• Collaborate with the team and report to Manager, William Burnett
• Complete special projects as assigned by management
• Research homesteaded properties to verify the validity of granted exemptions
• Respond to inquiries from taxpayers, providing clear and accurate information
• Maintain accurate records of all research and call activities
• Collaborate with the team and report to Manager, William Burnett
• Complete special projects as assigned by management
Qualifications and Requirements
• Bilingual in Spanish and English is required
• Strong research skills
• Proficiency in Microsoft Office products
• Strong, confident telephone voice
• Ability to multitask and prioritize tasks with a sense of urgency
• Self-sufficient with the ability to work independently
• Excellent customer service skills
• Call center experience preferred, but not required
• Bilingual in Spanish and English is required
• Strong research skills
• Proficiency in Microsoft Office products
• Strong, confident telephone voice
• Ability to multitask and prioritize tasks with a sense of urgency
• Self-sufficient with the ability to work independently
• Excellent customer service skills
• Call center experience preferred, but not required
Benefits and Perks
• Pay Rate: $16 per hour / $33,280 per year
• Medical Benefits
• Holidays
• Training & Growth
• Pay Rate: $16 per hour / $33,280 per year
• Medical Benefits
• Holidays
• Training & Growth
Your New Organization
Join a dynamic team in the Homestead Exemption Analysis Department, where you’ll have the opportunity to work on essential property-related research and directly assist taxpayers. The environment promotes growth, independence, and teamwork in a fast-paced setting.
Join a dynamic team in the Homestead Exemption Analysis Department, where you’ll have the opportunity to work on essential property-related research and directly assist taxpayers. The environment promotes growth, independence, and teamwork in a fast-paced setting.
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $33,280.00, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
