Job ID: TP78393896
Location: Houston, TX
Category: Clerical/Office
Employment Type: Contract
Automotive Service Advisor
Pay Rate: To be determined; depends on experience
Duration: Contract to Hire but would consider Direct Hire
Location: North West Houston, TX
Hours: 7:30 a.m. – 5:30 p.m. 100% Onsite
The Service Advisor will be the primary point of contact for customers seeking automotive services. This role involves communicating effectively with clients to understand their needs, providing accurate estimates, and ensuring a seamless service experience. The ideal candidate will have strong interpersonal skills, a passion for the automotive industry, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet customers in a friendly and professional manner, assessing their automotive service needs.
- Gather and document detailed information about customer vehicles, including any concerns or issues.
- Prepare and present service estimates to customers, explaining recommended services and repairs.
- Coordinate with technicians to ensure timely and accurate completion of services.
- Manage customer expectations regarding timelines and costs, providing updates as necessary.
- Process service orders and maintain accurate records of customer interactions and transactions.
- Address customer inquiries and concerns promptly and professionally, ensuring customer satisfaction.
- Promote additional services and products based on customer needs and shop offerings.
- Maintain a clean and organized service area, ensuring all paperwork and documentation is handled efficiently.
- Assist with scheduling appointments and managing workflow in the shop.
List Qualification or Requirements:
- High school diploma or equivalent; additional automotive training or certifications are a plus.
- Previous experience as a Service Advisor role in the automotive industry preferred.
- Strong knowledge of automotive systems and repair processes.
- Excellent communication and interpersonal skills.
- Proficient in using automotive service software and Microsoft Office Suite.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- A positive attitude and a team-oriented mindset.
Benefits and Perks:
- Hiring immediately for a full-time position.
- Join a collaborative and supportive work environment.
- Weekly pay and direct deposit.
- During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!
Your New Organization: Join a team that values its employees and provides competitive compensation. Enjoy health, vision, and dental insurance plans, TRN fosters internal growth, has a great culture, and is dedicated to a fantastic mission.
How to Apply: Submit your application for consideration in this and other positions with The Reserves Network. Gain exclusive access to their mobile app for job notifications.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field.
The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, they foster an environment of respect, integrity, and trust in every aspect of employment.
