Temporary Customer Service Representative | $17.00 an hour | Houston, TX 77081
What Matters Most
- Competitive Pay of $17 – $17.50 an hour
- Schedule: Mon – Fri, 8-5
- Duration: Temporary, about 8 weeks
- Location: In person, Houston, TX 77054
A well-known Houston area healthcare organization is seeking Customer Service Representatives to assist with answering questions from Medicare beneficiaries about their coverage options.
Responsibilities:
- Assist with outbound calls regarding Medicare options
- Contact new and existing members who need to enroll in healthcare benefits.
- Follow up to ensure resolutions for existing members.
- Follow communication procedures, guidelines, and policies.
Qualifications and Requirements:
- High School Diploma or GED is required.
- A minimum of 6 months to 1 year of Medicare, health, or managed care experience is required.
- Bilingual in Spanish preferred not required.
Benefits and Perks:
- Pay: $17 / hour, $17.50 if bilingual
- Temporary assignment expected to last around 8 weeks.
- During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!
Your New Organization:
Join a non-profit health plan dedicated to providing affordable, high-quality healthcare coverage. It offers a range of plans, including Medicaid, CHIP, Medicare Advantage, and Health Insurance Marketplace options. Committed to improving health outcomes, the organization focuses on accessible care, strong community partnerships, and comprehensive member support.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
In the spirit of pay transparency, we want to share the base salary range for this position is $17-17.50 an hour, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.